The full workflow.
Free for small teams.
Manage incidents with up to 5 responder seats and 25 viewer seats, free forever.
Upgrade to Team for more seats, higher limits, and search across your entire incident history.
Viewer seats included with every plan. No credit card required.
| Plan fact | Free | Team |
|---|---|---|
| Price | €0free forever | €15per responder seat / month |
| Responder seats | up to 5 | up to 50 |
| Viewer seats | up to 25 | up to 250 |
Compare plan capabilities
Assigned responder seats
- Free
- Up to 5
- Team
- Up to 50
Included viewer seats
- Free
- Up to 25
- Team
- Up to 250
Searchable incident history
- Free
- Search incidents closed in the past 30 days
- Team
- Search your entire incident history
Tellagen-hosted timeline suggestions
- Free
- 20 per day
- Team
- Unlimited
Active API keys
- Free
- Up to 3
- Team
- Unlimited
Support
- Free
- Community
- Team
Diagnosis runs locally in Codex or Claude with your configured tools. Tellagen-hosted timeline suggestions use connected incident sources and the plan's daily allowance.
Included in Free and Team
Both plans include the incident-to-postmortem workflow.
- Coordinate incidents from Slack or the web
- Track timelines, actions, ownership, and customer impact
- Run Diagnosis locally from Codex or Claude with saved checks and evidence
- Collaboratively edit postmortems with version history
Pricing questions
Start without a card. Viewer seats are included. Team charges for assigned responders.
What counts as a responder seat?
A responder seat belongs to a named user who coordinates incidents or makes responder-only changes. Team billing uses assigned responder seats. It does not use incident participation or viewer seats.
What happens after the Team trial?
Your 14-day Team trial starts when you create your first incident. No credit card required. When the trial ends, your workspace automatically returns to Free unless you upgrade. On returning to Free, your earliest-added seats stay active, up to 5 responder seats and 25 viewer seats. Additional seats are paused.
Are viewer seats charged separately?
No. Free includes up to 25 viewers. Team includes up to 250 viewers. Only assigned responder seats determine the Team price.
Does Tellagen replace our alerting tool?
No. Tellagen works after the alert, alongside the systems that page your team. It keeps the incident record from declaration through postmortem.
Get started
Put the first incident on the record.
Every workspace starts on Free. The first incident starts the full Team workflow for 14 days.